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04-24-2008, 09:47 PM
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#1 |
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Registered User
Join Date: Jan 2007
Posts: 104
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Concerning School Loan Story
So i got off the phone with Sallie Mae today.....wow...they have a whole crew of brain surgeons over there!!! This company should be tried for extortion. i was just calling to find out how to pay principal only payments over there bill pay system. You would have thought I was asking them to split an atom. I talked with several different representatives that told me that 'oh..you don't want to pay the principal down.....you should just pay your really low monthly payment.... etc... etc. Finally after demanding that I speak with a supervisor....they explained that in order to apply payment to my princiapal I had to pay my bill online and then e-mail them a message saying that I wanted the last payment to apply to my principal amount. These loan companies seem to make it as hard and compliated as possible to pay off your debt.
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04-25-2008, 10:14 AM
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#2 |
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Registered User
Join Date: May 2007
Posts: 30
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This is horrible. All my loan companies either have a button to click which way you want to apply extra money or they automatically put it towards principal. I wouldn't be suprised if even emailing them after every payment still prompts them to put in the "paying payments ahead" rather than towards principal. What a sin. All I can say is I must have gotten lucky to not have to deal with this.
Also, props to you for sticking it out and getting to the route of it. I know its like speaking to monkeys sometimes. All they know is to hit keys on the keyboard and spout lines off their script. |
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04-25-2008, 11:11 AM
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#3 |
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Registered User
Join Date: Jan 2007
Posts: 104
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Yeah.....I will follow through on this one you can count on that......customer service should have its own section in every museum across the nation!!
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04-28-2008, 06:06 PM
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#4 | |
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Registered User
Join Date: Nov 2007
Posts: 19
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Quote:
Last edited by Dingobiscuit : 04-30-2008 at 01:52 PM. |
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04-28-2008, 08:32 PM
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#5 |
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No Disclaimer Necessary
Join Date: Feb 2005
Posts: 1,772
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tourgolf,
Don't take this the wrong way, but I think you just officially won the "Most Diversified Sales Links in a User Signature" award. Keep checking your e-mail for your prize.
__________________
"A nickel ain't worth a dime anymore." - Yogi Berra |
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04-29-2008, 10:19 PM
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#6 | |
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Spam Swatter
Join Date: Jul 2006
Location: Suburb of Kansas City, MO
Posts: 347
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Quote:
And the Mods can't edit sig lines. Another change I wish Kiplinger would make in the software.
__________________
I am not an investment advisor and I do not play one on TV. I am a seasoned and enthusiastic amateur. My opinions are my own and are not reviewed or endorsed by Kiplinger. Please do your own research based on your own situation before making investment decisions. |
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